To start: the owner is difficult to get a hold of so know that going in. Also, all the 5 star reviews on other websites are because the owner gives you a discount off your visit if you give them high reviews.

Here is what happened:
1. We were confirmed to drop our dog off at 6AM which is technically "before hours" but they assured me someone would be there. The day we were supposed to leave, no one answers the door at 6AM. We hang around outside and keep ringing the doorbell and knocking on the door. We had to wait till 6:30 to drop our dog off. If we had a flight any earlier, we would have missed it incurring charges. Not ok. South Park ended up giving us a discount at check out for this mistake.
2. In the middle of our vacation I get a call from the boarding facility asking what time I am going to come get our dog that day! I let her know that we still had hime booked for another week and asked her to confirm that we had in fact packed enough food and I get a nonchalant response. This caused a tremendous amount of worry for the rest of the trip because it made me feel he was being neglected or not in good care. They gave me a small discount for this mix-up.
3. Upon picking him up our dog looks incredibly thin. He ends up having explosive diarrhea from contracting Giardia. This is a common bacterial infection in boarding situations. What the problem is that our dog lost 5 lbs when he weighs 40 lbs. Our vet let us know that it takes a lot for a dog to loose that much weight that quickly. She told us that he was most likely neglected at the boarding facility. So the staff is not qualified enough to know that a dog is sick. I know that dogs are extremely active in boarding facilities but the vet assured me that despite that he should not have lost that much weight. South Park is neglectful of dogs. The owner tried to address the situation over email but he was extremely combative and argumentative. He promised that his staff was not neglectful and that the vet and myself were very wrong.

Just be cautious when you use this facility to board your pets. Take my review to heart and make your own decisions about the company.

(palimpsests). In the XIII-XV centuries in