DENISE FLECK founded Sunny-dog Ink in 1999 to Help People Help their Pets. Her specialty is teaching a 5-hour PET FIRST-AID & CPR CLASS that she has developed after training with 8 different national organizations. She emphasizes proper hands-on skills practice in her classes and has penned the text book for the class, but is also happy to share skills in HOW TO BE A BETTER PET PARENT, PET DISASTER PREPAREDNESS and CARING FOR SENIOR PETS. Denise also gained experience as a long-time rescue volunteer and animal response team member. She assisted Homeland Security with their K9 Border Patrol First-Aid Program and has developed her own line of Pet First-Aid Kits. "Once you have the knowledge," she explains, "you must have the tools for the job. Precious time is often wasted when we race around looking for bandages and other needed items."