1 review
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InterContinental Los Angeles Downtown
900 Wilshire Blvd
Los Angeles, CA 90017
P: (213) 603-9804
Monday: Open 24 hours - Tuesday: Open 24 hours - Wednesday: Open 24 hours - Thursday: Open 24 hours - Friday: Open 24 hours - Saturday: Open 24 hours - Sunday: Open 24 hours -

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  • diannedostonActive 9 months, 1 week ago
    Said on Apr 6, 2023 by diannedoston Reply

    Excellent stay so far. Highly recommend utilizing the club lounge if you're going to spend much time at the hotel itself, well worth it for the breakfast and afternoon reception. The staff are incredibly helpful, attentive and professional, proactively attending to most things before you even ask for it. Sharia, Michelle and Ling were so helpful and always friendly.
    One exception was the lobby desk early in the morning. They gave us a hard time about exploring the path to an upper level despite it not being roped off. We were discussing the opening hours of another restaurant at the property when the staff member mumbled the correct hours without turning around to address us or make any eye contact. It wasn't the end of the world but it was a harsh contrast to the service from other lobby team members and the other lobby staff.
    The house keeping team is super friendly and does a great job, as do the valet team and greeters.
    Haven't tried Spire 73 or the high end restaurant yet. Maybe next time.
    The gym is off the charts, have been enjoying it every morning. Pool area is very nice, too and hasn't been at all crowded when we've swing by to do some work while enjoying the outdoors.
    Elevator system takes getting used to but is actually very efficient.
    The views are amazing. It's rare to have a lobby on the 70th floor.

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