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Jet Blue
1 World Way, Terminal 3
Los Angeles, CA 90045
P: 800-538-2583

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Know Before You Go

Traveling internationally? Restrictions, requirements and documentation for both dogs (including service dogs) and cats vary by origin, destination, date of booking and date of travel. Please visit our Help page to familiarize yourself the details.

Pet vaccination, documentation and entry requirements vary for each destination, so be sure to check the requirements for each destination on your itinerary well in advance.

U.S. entry requirements for pets vary based on country of origin, and failure to meet these requirements may result in problems upon arrival, up to refused entry.

Your pet and approved pet carrier count as one personal item and must fit under the seat in front of you. Your pet carrier cannot exceed 17"L x 12.5"W x 8.5"H and the combined weight of your pet and the carrier must not exceed 20 pounds). If you don’t already have one, you can purchase a pet carrier here or at JFK T5 ticket counter (pending availability, credit card payments only).

Traveling on a Blue Basic fare? Carry-on bags are not permitted, but you may bring a personal item in addition to the pet carrier.

Only one pet is allowed per carrier, and they must be able to turn around comfortably when it’s closed.
All pets must remain inside the pet carrier while at the airport and on the plane.

How to book your pet.

At the airport.

Small dogs and cats may travel in the cabin (except in Mint) in an FAA-approved pet carrier that fits comfortably under the seat in front of you. You can book your pet online at jetblue.com or the free JetBlue app, or by contacting us.

The pet fee is $125 each way and can be added in the Extras section during booking.

A maximum of two pets per traveler is allowed, each in their own carrier. In order to bring a second pet, a second seat and pet fee must be paid.

A total of six pets are allowed on each flight, so it’s best to book early.

We know how much you love to spoil your pet, but they’re not allowed in Mint.

We highly recommend that you sit in a window or aisle seat. You will not be assigned an exit row, bulkhead seat or any seat restricted for under-seat stowage.

Pets are not accepted on interline/codeshare bookings, regardless of booking source (jetblue.com, travel agency, partner airline’s website, etc.).

TrueBlue members earn 300 extra points per segment for adding a pet to their booking.