The staff at VCA Gateway was absolutely lovely to me & my dog Wendell. I was recommended to them by a friend who brings her pets there as well. From Phil who took my initial phone call, the kind folks at the front desk, to Sam E. who explained everything step by step and was so gentle with my baby boy, and even to Dr. Ruiz who treated him--everyone was so sweet and compassionate and turned what could have been a stressful day for both me and Wendell into a pleasant one. You've turned a first time patron into someone who will return and who trusts that her fur-babies will receive the best quality care possible. I cannot thank you all enough.