2 reviews
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Citydog! Club – West LA
1815 Pontius Avenue
Los Angeles, CA 90025
USA
P: 310-477-0364
W:
Monday: 7:00 am - 9:00 pm
Tuesday: 7:00 am - 9:00 pm
Wednesday: 7:00 am - 9:00 pm
Thursday: 7:00 am - 9:00 pm
Friday: 7:00 am - 9:00 pm
Saturday: 7:00 am - 9:00 pm
Sunday: 7:00 am - 9:00 pm

Features:

  • Parking: Street, Parking Lot
  • Grooming: Yes
  • Proof of Vaccinations: Yes

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  • ScottMacActive 3 hours, 2 minutes ago
    Said on Mar 6, 2022 by ScottMac Reply

    Had to travel out of town and needed a spot to send my boy. Citydog Club was a great option with a private suite for him and monitored socialization during the day. I used them for boarding, but know they have a steady flow of regulars there.

  • Tracy
    Said on Sep 21, 2022 by Tracy Reply

    My dog was killed here. Bandit was a petite 5-pound Chihuahua/terrier mix. She was left in a play park with several dogs of mixed sizes. Two large dogs owned by the same family attacked and killed her. They held her in their mouths and shook her to death. She died from punctured lungs and internal bleeding. It was noon on a Sunday but there was no human supervision in the play park when it happened.

    I looked at CityDog’s webcam three hours after Bandit died. The staff was hosting a birthday party in the play park.

    Why was a tiny dog left alone with big dogs? Different versions of the story came from the owner and employees. The staff member had to leave “to get supplies,” “to wash their hands.” They said it happened in 1-2 minutes. The video footage tells a different story.

    The operations manager, who works in Washington DC, not Los Angeles, called me to explain. I told him the owner owed us a phone call. Co-owner Phillip called and was apologetic. CityDog refunded my boarding fees and paid for the vet, autopsy and cremation.

    Read reviews on Indeed.com and GlassDoor.com from former staff at most of the CityDog Club/DoozyDog Club locations: “You will be expected to do the work of two to three people by yourself on any given day and maybe even more,” “I can't even count how many times I've been left alone with 40+ dogs…updating records, booking reservations, checking emails, all while cleaning and keeping the dogs from fighting and breaking up fights. It's unsafe for the dogs and it's unsafe for the employees.”

    A dog named Peanut was stolen from during the night a few weeks before Bandit was killed. foxla.com/news/man-desperately-searching-for-dog-that-was-stolen-from-west-la-boarding-facility

    For five years Bandit had boarded at CityDog! Club when we traveled. We trusted that she was protected and safe. Our hearts are broken.

We passionately deliver a modern dog experience composed of play, affection and socialization - all in a safe, friendly and sparkling clean environment. Offering doggie daycare, boarding, grooming and boutique retail, Citydog! Club is perfect for dogs of all shapes and sizes who play nicely and want to hang with the gang. Dogs can get away from it all and enjoy a convivial environment at the Club. Dogs socilaize and play with their special pack in one of the Play Parks; enjoy daily organic treats and lap up filtered water; unwind in quiet digs f
or dogs at the Sleep & Eat; and get cleaned, fluffed and styled at the state-of-the-art Style Bar.